We collect personal information (such as name, email address, phone number and zip code) that allows us to provide a more personalized and relevant experience, and for contact purposes when users opt to fill out an email submission form or call us directly to inquire about our company and services. In some cases we may ask for optional information, including additional contact information and certain demographic information (such as gender).
We only have access to and collect information voluntarily given to us via website submission form, email, online tracking data or other direct contact from you. We store information about our list subscribers and those people who have completed forms or other inquiries via our inquiry forms.
Information provided to us via forms, email, phone or letter may contain notes stored in a customer database system such as Zenplanner or Active Campaign CRM listed below
Typical Collection Includes Basic Identity Information
Current Training Regiments
Your Access and Control over Information
You may opt out of any future contacts from us at any time. Unsubscribe by email, simply clicking the unsubscribe link located on the bottom of all of our emails. Although we strive to update our email list as frequently as possible, you may inadvertently receive another contact before we are able to remove you.
Please note that unsubscribing means you will not receive Member Services related communications as it pertains to your account or community news. We may use any of your contact information held on file to communicate with you in relation to day-to-day administrative activities such as freeze requests, online purchases and important service alerts. Torched Fitness & Krav Maga never sells or rents your information or any other personally identifiable information to third parties.
We only share information in the ways described below:
Agents: We employ other companies and individuals to perform functions on our behalf. Examples include analyzing data and providing marketing assistance. Those agents only have access to personal information needed to perform their functions, but may not use it for other purposes.
Retaining and Storing Your Information
We retain information for all active subscribers, list participants, prospects and members. When a contact becomes inactive we may retain the contact information for several years yet we perform annual deletions of all contacts that have not shown continued interest.
Online Tracking and Do Not Track
Torched Fitness & Krav Maga collects information about your activity on our website, mobile app, and email correspondence using tracking technologies including: cookies, flash cookies, and location tracking on mobile devices. Cookies may also be used within 3rd party tools which enable retargeting as well as helping us to determine others that may be interested in our content and services. If tracking data is associated with your registration information, it will be treated as personal information. As part of this policy we are responsive to Do Not Track signals from consumers.
Information We Do Not Track
We do not track or collect race, religion, ethnicity or political positions.
We take precautions to protect your information. When you submit sensitive information via our website or other forms, your information is protected both online and offline.
Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need information to perform a specific job (for example: customer service or billing) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Children’s Privacy and Safety
We do not use the website, app or other formats to knowingly solicit personal information from or market to children under the age of of thirteen (13) without parental consent. We request that such individuals do not provide personal information to Torched Fitness & Krav Maga. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she, should promptly contact us and we will delete such information, if any from our files.